JCPenney.com/Survey Entry Instructions
- Make a purchase at JCPenney before they go bankrupt
- Save the JCP receipt
- Hurry home and rev up the computer
- Navigate to jcpenney.com/survey
- Answer all the survey questions
- Collect the 15% off coupon
Also, please note the customer will need the 22 digit survey code from the JCPenney receipt in order to provide feedback.
Furthermore, jcpenney.com/survey is available in both English and Spanish.
The survey must be taken within 7 days or the survey code will become void!
JCPenney.com Survey Promotional Notes
- The 10% off coupon cannot be combined with any other promotional coupons
- For some reason, JCPenney employees are not allowed to provide feedback
- Customers will only have 30 days to use the 10% off survey coupon
- To take the survey in Spanish please visit jcpenney.com/survey en espanol
- All feedback will help improve the customer service at the JCP location in question
Please visit talktojcpenney.com/CouponDetails for more information in regards to the promotional coupon.
The Service Management Group will be in charge of gathering all feedback and delivering it to JCP store managers for needed improvements.
JCPenney.com Customer Service
- General customer service issues – 1.800.322.1189
- JCP Track an Order – Please have the order number ready
- JCP Credit Card phone number – 1-800-542-0800
- JCP Store Near Me
JCPenney customer service is available Monday – Friday 7:00 am – 12:00 am eastern time and Saturday – Sunday 9:00.
Customers who are lucky enough to have a JCPenney credit card can mail payments to “SYNCB
P.O. Box 960090, Orlando, FL 32896-0090”.
Pay online at the JCPenney Online Credit Center (log in and select “pay your bill online” from the navigation bar).
More jcpenney.com coupons?
Please visit the official JCPenney coupon page now!
Find coupons for 60% off JEWELRY (regular-priced fashion silver, gold, and silver jewelry) OR 40% OFF select original and regular-priced fashion jewelry, diamond, gemstone & Modern Bride jewelry OR 25% OFF original and regular priced watches!
Any questions in regards to jcpenney.com/survey can be directed to 1-800-322-1189.